How Your Order is Processed？

When you place an order with us, you're not just buying a product; you're commissioning a piece of art tailored for you and your pet. Here's a step-by-step guide to how we bring your custom order to life:

 1. Order Confirmation and Customization

Right after you place your order, our dedicated team springs into action. We'll confirm the custom color and size you've chosen and double-check everything with you via email. Got a particular shade in mind? Just let us know. We're here to match your exact preferences.

 2. Bringing Your Vision to 3D

After we've nailed down your custom requirements, our designers get to work on modeling your selected style. We create detailed models and 3D views to ensure every aspect is perfect.

  3. Review and Approval

Creating the models and 3D views typically takes about 1-2 working days. Once they're ready, we'll send them over to you by email. This is your chance to see your vision come to life and make any final adjustments. Once you give the green light, we kick off the actual production.

 4. Quality Assurance

Upon completing the production, we meticulously photograph and video the finished product. This step is all about ensuring the final piece meets your (and our) standards of perfection.

 5. Packaging and Shipping

Next up, we carefully package your order and get it ready for its journey to you. 

 6. Delivery Time

The whole process, from confirmation to delivery, takes about 14 days. We know waiting can be hard, but remember, good things take time. And what you're getting is not just a product but a unique piece that's been custom-made just for you and your pet. 

We believe in the value of patience and promise that the wait will be well worth it. The moment you and your pet enjoy your uniquely customized product, you'll know it was made with love and care, exclusively for you.